Austin Bank, Texas, Downtown Tyler Branch

Name:Austin Bank, Texas, Downtown Tyler Branch
Full Service Brick and Mortar Office
Review:2 client reviews
Location:305 South Broadway Suite 100
Tyler, TX 75702

Smith County
View Other Branches
 
Phone:903-595-6585
Office Hours:Mon: 09:00 to 16:00
Tue: 09:00 to 16:00
Wed: 09:00 to 16:00
Thu: 09:00 to 16:00
Fri: 09:00 to 17:30
FDIC Cert:#3276
Established:2004-02-18


The Bank

Name:Austin Bank, Texas
Concentration:Commercial Lending Specialization
Established:1900-10-01
FDIC Insurance:1934-01-01
Holden By:Jsa Family Limited Partnership
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:33, view all, view on map
Website:www.austinbank.com
Total Assets:$1,820,158,000
Total Deposits:$1,503,385,000
Total Equity Capital:$261,297,000
Total Domestic Office Deposits:$1,503,385,000
Net Income:$15,120,000
Quarterly Net Income:$7,747,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:12%
Quarterly Return on Equity:12%
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Client Review

2 client reviews of Austin Bank, Texas scored 3.5 out of 5.

Misleading and crooked
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jdbostic, Sep. 24, 2018

  On my loan, I agreed to an ARM for my mortgage only if they would put a cap of 5% on the loan. Last month my interest rate went to 6%. Bank denied our agreement to 5% cap.
  I renewed my insurance 3 months ago. 1st month after renewing, they sent me a letter informing me that I had not renewed my policy.I took them a copy of my policy. Next month, same letter and I took another copy to them as they could not find their copy. Third month, same thing. This month they added $1,800 to my load balance for their insurance policy. Still fighting that now.
  FIND YOURSELF ANOTHER BANK!!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Austin Bank, Texas, Palestine Branch at Palestine, TX
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Fantastic place to do business
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by TxGal, Jul. 14, 2011

Love having my checking account here.  Friendly employees.  They always speak to me coming and going, and I never have to wait.  They are nice people and I actually feel comfortable going in there.  Not like most banks.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Austin Bank, Texas, Longview East Loop Branch at Longview, TX
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